Delaware County eCenter

Classes & Training

Learning @ the DCeCenter
Being successful in business requires us to develop a range of skills we are not born knowing: how to be an effective supervisor, how to market your goods and services, how to manage time efficiently, how to make sense of financial reports, etc. Business courses at the eCenter give you the opportunity to master those skills that will lead to excellence because they are tailored to the needs of Delaware County’s business people.

Business Courses

All courses run three hours. Cost - $35

Time Management

Time is money and a resource no one can afford to waste. Learn the simple steps you can take to be more organized and make better use of your time.

Wednesday, January 13 --- 1:30 pm
Tuesday, February 23 — 1:30 pm

Writing for Results

Letters, memos, emails, sales copy and reports each require a different style of writing to be effective. Create materials that deliver your message, increase sales and stand out from the crowd.

Wednesday, February 3 — 1:30 pm

Building Customer Loyalty

Put the principles of effective customer service to work for your organization. Companies that deliver excellent customer service are more profitable than their competition because their customers return again and again.

Thursday, February 4 — 1:30 pm
Tuesday, March 9 — 1:30 pm

Small Business Workshops

Thursdays, 10:00am to 4:00pm

All workshops run six hours. Cost $75

January 28 - Marketing Your Small Business

Create a 6-month marketing plan for your business to achieve your goals, increase sales and build customer loyalty. Bring copies of your current marketing materials, ads and logo and receive tips on how to make them more effective. At the day's end, you will have a preliminary marketing plan and a strategy for reaching your market.

February 18 - Business Plan Development

During this interactive day you will ask the questions necessary to the creation of a business plan for your new or existing business. During the day you will write the product description, marketing strategy and develop financial projections with the support of peers. Get feedback on the viability of your business ideas and create an overall strategy to ensure success.

March 4 - Effective Supervision
Regardless of your supervising experience, you can always benefit from new ideas and skills that will keep you at peak performance. This seminar is power-packed with solid skills to help you maximize your management role and fresh ideas to motivate you and your team.

or Call 607-746-9710

Your Small Business and the Internet

Learn the many ways you can improve the profitability of your business using Internet resources. Make the most of social networking sites, blogs and group websites. Use search engines to drive people to your site.

Tuesday, March 2, 1:00 -- 5:00 pm . Cost - $50.00

Computer Classes

Classes are three hours.
Cost - $35 with registration up to 48 hours
in advance of scheduled class

$40 Walk-in Price

Computer technology is a must for today’s business people. Computers can be used to keep finances straight and do the books, write, send and receive communications and they open up a world of potential customers via the internet. The eCenter’s computer classes are designed to make it easy for you to master the software programs that will support you in succeeding. Classes are held in a state-of-the-art computer lab.

Classes are offered at basic, intermediate and advanced levels and certificates of completion are awarded to participants. They are three hours in length and all materials are supplied.

Currently scheduled classes include:

Introduction to PC Use
Thursday, January 14 — 1:30 pm
Wednesday, February 10 — 9:00 am
Thursday, March 18 — 1:30 pm

Getting Started with MS Word
Wednesday, January 20 — 1:30 pm
Tuesday, February 9 — 9:00 am
Thursday, March 11 — 1:30 pm

MS Word for the Self Taught
(Intermediate)
Wednesday, February 17 — 9:00 am
Tuesday, March 23 — 1:30 pm
Prerequisite: G S /Word or experience

Getting Started with MS Excel
Tuesday, January 26 — 9:00 am
Wednesday, February 17 — 1:30 pm
Thursday March 25 — 1:30 pm

Intermediate MS Excel
Wednesday, January 27 — 1:30 pm
Tuesday, February 23 — 9:00 am
Tuesday, March 30 — 1:30 pm
Prerequisite: GS w/ Excel or experience

Creating & Using Forms in MS Excel
Thursday, February 11 — 1:30 pm
Wednesday, March 17 — 9:00 am
Prerequisite: Intermediate Excel or experience

Working with Excel Databases
Tuesday, February 2 — 1:30 pm
Wednesday, March 24 — 9:00 am
Prerequisite: Intermediate Excel or experience

Mastering MS Excel Charts
Wednesday, February 10 — 1:30 pm
Wednesday, March 31 — 9:00 am
Prerequisite: Intermediate Excel or experience

Getting Started with QuickBooks
Thursday, January 14 --- 9:00 am
Thursday, February 11 — 9:00 am
Wednesday, March 10 — 1:30 pm

Reporting with QuickBooks
Wednesday, February 24 — 1:30 pm
Thursday, April 1 — 1:30 pm

MS PowerPoint Presentations
Thursday, January 21 — 1:30 pm
Wednesday, February 24 — 9:00 am

Getting Started with MS Publisher
Tuesday, January 26 — 1:30 pm
Wednesday, March 3 —- 9:00 am
Prerequisite: word processing experience

Creating Newsletters with MS Publisher
Thursday, March 18 — 9:00 am
Prerequisite: MS Publisher experience

or Call 607-746-9710

Course Descriptions

Getting Started With Excel is the first course in the Excel curriculum. It familiarizes students with the fundamentals of spreadsheets and their functions in Excel. This course teaches you how to create and manage workbooks and enter and edit data in an Excel workbook. It also teaches the user to apply various types of formatting and enhancements to data in a worksheet. After completing this course, the students will be able to:
• identify the features of Excel that help in extending workbook capabilities, analyzing data, and sharing information effectively
• identify the components of the Excel screen
• create a workbook
• open a workbook
• select cells in a worksheet
• move data in a worksheet
• edit a worksheet
• specify formats for numeric data
• align and format data in a worksheet using basic formatting options
• change cell dimensions and formatting
• apply conditional formatting
• create styles
• create templates
• print a worksheet
• identify the features of Excel Help

Intermediate MS Excel is the second course in the Excel curriculum. It teaches students how to effectively manage worksheets and customize them according to their needs in Excel. The tasks involved in managing worksheets and customizing them include navigating within worksheets and workbooks, organizing related information in worksheets, using various search mechanisms, print workbooks by specifying print options, customizing worksheet views, toolbars and menu bars, and other advanced customizations, using Excel. After completing this course, students will be able to:
• navigate within workbooks and worksheets.
• insert hyperlinks in a worksheet.
• organize related information in worksheets.
• customize worksheets to view and analyze data.
• identify the types of file properties.
• set file properties for workbooks.
• perform a basic search.
• perform an advanced search.
• specify the printing options.
• print a workbook.
• customize toolbars and menus.
• customize calculations, lists, and the display of charts.
• perform advanced customization in Excel.

MS PowerPoint Presentations . This course will be useful for students who want to create a professional presentation, and add different components to it to enhance the visual appeal of a slide show. The course describes the fundamentals of PowerPoint and introduces its features. It teaches students to create slides, add graphics and other special effects to the slides, organize the content and slides in the presentation, run a presentation, and print a presentation. After completing this course, the user will be able to:
• identify PowerPoint features and components of the PowerPoint screen.
• create a presentation.
• open a presentation.
• identify and use the different types of presentation views.
• modify a slide in a presentation.
• organize slides in a presentation.
• insert and edit text.
• format paragraphs in a presentation.
• create lists in a presentation.
• insert headers and footers in a presentation.
• enhance a slide with drawings.
• insert objects.
• run a slide show.
• manage a slide show.
• create notes and handouts
• view properties of a presentation.
• print a PowerPoint presentation.
• use PowerPoint Help features.

Getting Started with Publisher is designed to acquaint students with the features of Publisher. This course takes students through the process of creating and modifying professional-looking, high quality publications for print media, e-mail, and Web. Students also learn how to prepare their publications for desktop and commercial printing. Additionally, the course teaches students how to convert print publications into Web site publications and post them on the Web. After completing this course, the user will be able to:
• Identify the basic and advanced features in Publisher
• list the ways for integrating Publisher with other applications
• Identify the components of the Publisher interface
• Use the Publisher Help features
• Configure the various generic options in Publisher
• Design a publication for Web and e-mail
• Create, modify, and post a Web site publication
• Create, modify, and save publications in Publisher
• Prepare publications for desktop and commercial printing
• Design a publication using Design Sets

Students should be proficient in Microsoft Word prior to taking this course.

Getting Started with Word is the first course in the Word curriculum. This course introduces the features and functionality of Word. It acquaints students with the Word screen and introduces simple concepts, such as creating, editing, and saving a file. Additionally, this course enables a user to navigate Word documents, use different views, customize the display, and print Word documents. After completing this course, students will be able to:
• identify features of Word
• identify the components of the Word screen.
• create and save a Word document.
• select, edit, and format text in a document.
• use different views in Word.
• customize the display of a Word document.
• specify a page layout.
• insert a header and footer
• set document properties
• print a document
• use Word help

MS Word for the Self Taught (Intermediate) This course describes how to visually enhance your documents by formatting paragraphs using lists and styles. It also introduces various search and proofreading tools used for searching text, finding files, and proofreading documents. In addition, the course acquaints students with creating a custom dictionary, reviewing and comparing documents, and customizing the Word interface. After completing this course, students will be able to:
• format paragraphs.
• create and use lists and styles.
• search text using the Find/Replace Tool.
• create bookmarks to locate text.
• proofread documents.
• create and use a custom dictionary.
• review, merge and compare documents.
• create and manage toolbars and menus
• perform advanced customization of toolbars and menus.
• customize keyboard shortcuts.

Creating Business Opportunities with Technology