Delaware County eCenter

Classes & Training

Learning @ the DCeCenter
Being successful in business requires us to develop a range of skills we are not born knowing: how to be an effective supervisor, how to market your goods and services, how to manage time efficiently, how to make sense of financial reports, etc. Business courses at the eCenter give you the opportunity to master those skills that will lead to excellence because they are tailored to the needs of Delaware County’s business people.

Business Courses

All courses run three hours. Cost - $35

Time Management

Time is money and a resource no one can afford to waste. Take steps to become organized and make better use of your time.

Thursday, July 8 --- 1:30pm
Tuesday, August 10 --- 6:00pm

Building Customer Loyalty

Companies that deliver excellent customer service are more profitable than their competition. People who provide great service get larger tips, promotions more often and higher raises. Put principles of effective customer service to work for you.

Thursday, June 17 --- 6:00pm

Thursday, August 19 --- 1:30pm

Professionalism at Work

Be the employee of choice, whether you have or are looking for a job. Learn the steps you can take to be the person others want on their team.

Tuesday, June 29 --- 1:30pm

Wednesday, August 11 --- 6:00pm

Special Course

Public Speaking Simplified

A Six-Week Series

Mondays, June 21 -- July 26 6:00pm to 8:00pm

Are you one of the millions who fear speaking in public? Find your voice and learn the tricks that make it easy to express your thoughts to one or many. At the end of six weeks you will be more comfortable talking to a crowd. Participants must commit to attending at least five of the six sessions.

Cost: $125 for series.

Small Business Workshops

Tuesdays, 10:00am to 4:00pm

All workshops run six hours. Cost $75

(includes all materials)

Resolving Workplace Conflict

June 22

August 10

Interpersonal conflicts rob organizations of millions through misspent time, effort and often legal expenses. Mediating conflict at its earliest stages can forestall these problems and create a work environment in which people thrive despite differences. Learn some of the tricks to effectively managing anger for yourself and others.

Marketing in the Internet Age

July 6

August 24

The internet has changed the way we think about marketing and even the marketplace itself. During this interactive day we will explore the avenues open to rural businesses through owning a website, group websites, social networking sites, blogs, etc. as part of your marketing strategy.

May 20 - Effective Supervision

July 13

August 31
Regardless of your supervisory experience, this course includes new ideas and skills that will keep you at peak performance. It is power-packed with real-world tips to help you maximize your management role and to motivate you and your team.

or Call 607-746-9710

Computer Classes

Classes are three hours.
Cost - $35 with registration up to 48 hours
in advance of scheduled class

$40 Walk-in Price

Computer technology is a must for today’s business people. Computers can be used to keep finances straight and do the books, write, send and receive communications and they open up a world of potential customers via the internet. The eCenter’s computer classes are designed to make it easy for you to master the software programs that will support you in succeeding. Classes are held in a state-of-the-art computer lab.

Classes are offered at basic, intermediate and advanced levels and certificates of completion are awarded to participants. They are three hours in length and all materials are supplied.

Currently scheduled classes include:

Introduction to PC's & the Internet
Tuesday, June 1 --- 1:30pm

Wednesday, June 30 --- 6:00pm

Thursday, August 5 --- 1:30pm

Wednesday, September 1 ---6:00pm

Getting Started with MS Word
Wednesday, June 16 --- 1:30pm

Wednesday, July 21 --- 6:00pm

Thursday, September 2 --- 1:30pm

MS Word for the Self Taught
(Intermediate)
Tuesday, June 8 --- 6:00pm

Thursday, July 15 --- 1:30pm

Wednesday, August 18 --- 6:00pm
Prerequisite: G S /Word or experience

Advanced MS Word

Thursday, August 5 --- 6:00pm

Prerequisite: Extensive Word experience

Getting Started with MS Excel
Thursday June 3 --- 1:30pm

Wednesday, July 7 --- 6:00pm

Thursday, August 12 --- 1:30pm

Intermediate MS Excel
Thursday, June 17 --- 1:30pm

Wednesday, July 21 --- 1:30pm

Wednesday, August 25 --- 6:00pm
Prerequisite: GS w/ Excel or experience

Working with Excel Databases
Thursday, July 1 --- 1:30pm

Thursday, August 19 --- 6:00pm
Prerequisite: Intermediate Excel or experience

Mastering MS Excel Charts
Thursday, July 22 --- 1:30pm

Prerequisite: Intermediate Excel or experience

Getting Started with QuickBooks

Wednesday, June 2 --- 1:30pm

Thursday, July 8 --- 6:00pm

Thursday, August 26 --- 1:30pm

Reporting with QuickBooks

Thursday, June 10 --- 1:30pm

Wednesday, August 18 --- 1:30pm

Prerequisite: GS w/ Quickbooks or experience

MS PowerPoint Presentations

Tuesday, June 29 --- 6:00pm

Wednesday, August 25 --- 1:30pm

Getting Started with MS Publisher
Wednesday, July 14 --- 6:00pm

Wednesday, September 1 --- 1:30pm
Prerequisite: word processing experience

Creating Newsletters with MS Publisher

Wednesday, June 9 --- 1:30pm

Thursday, August 12 --- 6:00pm
Prerequisite: MS Publisher experience

or Call 607-746-9710

Course Descriptions

Getting Started With Excel is the first course in the Excel curriculum. It familiarizes students with the fundamentals of spreadsheets and their functions in Excel. This course teaches you how to create and manage workbooks and enter and edit data in an Excel workbook. It also teaches the user to apply various types of formatting and enhancements to data in a worksheet. After completing this course, the students will be able to:
• identify the features of Excel that help in extending workbook capabilities, analyzing data, and sharing information effectively
• identify the components of the Excel screen
• create a workbook
• open a workbook
• select cells in a worksheet
• move data in a worksheet
• edit a worksheet
• specify formats for numeric data
• align and format data in a worksheet using basic formatting options
• change cell dimensions and formatting
• apply conditional formatting
• create styles
• create templates
• print a worksheet
• identify the features of Excel Help

Intermediate MS Excel is the second course in the Excel curriculum. It teaches students how to effectively manage worksheets and customize them according to their needs in Excel. The tasks involved in managing worksheets and customizing them include navigating within worksheets and workbooks, organizing related information in worksheets, using various search mechanisms, print workbooks by specifying print options, customizing worksheet views, toolbars and menu bars, and other advanced customizations, using Excel. After completing this course, students will be able to:
• navigate within workbooks and worksheets.
• insert hyperlinks in a worksheet.
• organize related information in worksheets.
• customize worksheets to view and analyze data.
• identify the types of file properties.
• set file properties for workbooks.
• perform a basic search.
• perform an advanced search.
• specify the printing options.
• print a workbook.
• customize toolbars and menus.
• customize calculations, lists, and the display of charts.
• perform advanced customization in Excel.

MS PowerPoint Presentations . This course will be useful for students who want to create a professional presentation, and add different components to it to enhance the visual appeal of a slide show. The course describes the fundamentals of PowerPoint and introduces its features. It teaches students to create slides, add graphics and other special effects to the slides, organize the content and slides in the presentation, run a presentation, and print a presentation. After completing this course, the user will be able to:
• identify PowerPoint features and components of the PowerPoint screen.
• create a presentation.
• open a presentation.
• identify and use the different types of presentation views.
• modify a slide in a presentation.
• organize slides in a presentation.
• insert and edit text.
• format paragraphs in a presentation.
• create lists in a presentation.
• insert headers and footers in a presentation.
• enhance a slide with drawings.
• insert objects.
• run a slide show.
• manage a slide show.
• create notes and handouts
• view properties of a presentation.
• print a PowerPoint presentation.
• use PowerPoint Help features.

Getting Started with Publisher is designed to acquaint students with the features of Publisher. This course takes students through the process of creating and modifying professional-looking, high quality publications for print media, e-mail, and Web. Students also learn how to prepare their publications for desktop and commercial printing. Additionally, the course teaches students how to convert print publications into Web site publications and post them on the Web. After completing this course, the user will be able to:
• Identify the basic and advanced features in Publisher
• list the ways for integrating Publisher with other applications
• Identify the components of the Publisher interface
• Use the Publisher Help features
• Configure the various generic options in Publisher
• Design a publication for Web and e-mail
• Create, modify, and post a Web site publication
• Create, modify, and save publications in Publisher
• Prepare publications for desktop and commercial printing
• Design a publication using Design Sets

Students should be proficient in Microsoft Word prior to taking this course.

Getting Started with Word is the first course in the Word curriculum. This course introduces the features and functionality of Word. It acquaints students with the Word screen and introduces simple concepts, such as creating, editing, and saving a file. Additionally, this course enables a user to navigate Word documents, use different views, customize the display, and print Word documents. After completing this course, students will be able to:
• identify features of Word
• identify the components of the Word screen.
• create and save a Word document.
• select, edit, and format text in a document.
• use different views in Word.
• customize the display of a Word document.
• specify a page layout.
• insert a header and footer
• set document properties
• print a document
• use Word help

MS Word for the Self Taught (Intermediate) This course describes how to visually enhance your documents by formatting paragraphs using lists and styles. It also introduces various search and proofreading tools used for searching text, finding files, and proofreading documents. In addition, the course acquaints students with creating a custom dictionary, reviewing and comparing documents, and customizing the Word interface. After completing this course, students will be able to:
• format paragraphs.
• create and use lists and styles.
• search text using the Find/Replace Tool.
• create bookmarks to locate text.
• proofread documents.
• create and use a custom dictionary.
• review, merge and compare documents.
• create and manage toolbars and menus
• perform advanced customization of toolbars and menus.
• customize keyboard shortcuts.

Creating Business Opportunities with Technology